Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Our Commitment to Privacy

At KiwiSpinClub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our free-to-play social gaming platform.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and email address (for account registration and communication)
  • Age verification information (to ensure compliance with 18+ requirement)
  • Contact information (when you reach out to customer support)
  • Feedback and survey responses

Automatically Collected Information

When you use our Platform, we automatically collect certain information, including:

  • Device information (device type, operating system, browser type)
  • Usage data (games played, time spent, features used)
  • IP address and general location information
  • Cookies and similar tracking technologies

Gaming Data

We collect information about your gaming activities, including game preferences, virtual credits earned and spent, achievements, and gameplay statistics. This data helps us improve our services and personalize your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Provision

To provide, maintain, and improve our gaming platform and services

Account Management

To create and manage your account, verify your identity, and ensure platform security

Communication

To send you important updates, respond to inquiries, and provide customer support

Personalization

To customize your gaming experience and recommend games based on your preferences

Analytics and Improvement

To analyze usage patterns, improve our services, and develop new features

Legal Compliance

To comply with applicable laws, regulations, and legal processes

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our platform
  • Legal Requirements: When required by law, court order, or government regulation
  • Safety and Security: To protect the rights, property, or safety of KiwiSpinClub, our users, or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with user notification)
  • Consent: With your explicit consent for specific purposes
4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Platform:

Essential Cookies

Necessary for the Platform to function properly and provide core services

Performance Cookies

Help us understand how users interact with our Platform to improve performance

Functional Cookies

Remember your preferences and settings to personalize your experience

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our Platform.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection practices
  • Incident response procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protection measures.

6. Your Rights and Choices

You have certain rights regarding your personal information:

Access and Portability

Request access to your personal information and receive a copy in a portable format

Correction

Request correction of inaccurate or incomplete personal information

Deletion

Request deletion of your personal information, subject to legal and operational requirements

Communication Preferences

Opt out of marketing communications while still receiving essential service updates

To exercise these rights, please contact us using the information provided in the Contact section below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

  • The nature and sensitivity of the information
  • Legal and regulatory requirements
  • Operational needs and service provision
  • Security and fraud prevention

When we no longer need your personal information, we will securely delete or anonymize it.

8. Children's Privacy

KiwiSpinClub is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from someone under 18, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.

9. International Data Transfers

Your information may be transferred to and processed in countries other than New Zealand. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy and comply with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our Platform and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@kiwispinclub.com
Support Email: support@kiwispinclub.com
Address: Auckland, New Zealand

We will respond to your inquiries within a reasonable timeframe and work to address any concerns you may have about your privacy.

By using KiwiSpinClub, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

This is a free-to-play social gaming website. No real money is involved, and no real prizes can be won.